If you’re considering moving your companies phone systems to a hosted PBX you’ll want to work with a company that is not only experienced, but also has the best data center to support your systems. Improcom Global Telcom has been helping customers move to these great phone systems for years, and would be happy to set up your company as well. With a new state of the art data center built specifically to house and manage these PBX systems you can be confident you’re getting the best services possible.
In addition to having a high end data center, we also have some of the most experienced and talented support staff available to monitor and ensure your phone systems are working perfectly 24/7. We have high end monitoring tools which can help us identify potential problems before they occur so we can prevent outages and keep your systems up and working far better than our competition.
Hosted PBX | Many Important Benefits
One of the biggest benefits of having your phones go through a hosted PBX system is that you don’t have to worry about hiring technical staff to manage your own phones. As long as you have high speed access to the internet you can be confident that your phones will be up and working. This is because all of the hardware and software are managed from our data center. You can access your companies settings and configuration options from any internet enabled device so you can make adjustments and changes as needed, but the actual monitoring and troubleshooting of issues will all be taken care of for you.
Within our data center we have all the replacement parts necessary to immediately act if there is a hardware outage that requires us to take action. Having these parts onsite can help us to respond to problems immediately rather than having to order parts which can take days or longer to come in. We are dedicated to having the best up-time available and we take all the steps necessary to ensure we keep our customer’s phones up and running.
Hosted PBX | Extensive List of Features
You can get a large list of features available for your phones when you use a hosted PBX system. Many of these features are included with a basic package so you don’t have to worry about paying more for every little thing. Everything from anonymous call rejection and caller ID to call forwarding and call screening are available to add on to your system for no additional charge. Some of the most advanced services like automated attendants and other great services are also available to add on for small monthly fees.
You can enjoy the best phone features available today without having to worry about the technology behind them. Here at Improcom we are dedicated to ensuring our customers have the great phone systems they need so they can simply focus on their business. We specialize in phone systems and the technology they run on and we want to put our knowledge, equipment and experience to work for you. If you’re interested in learning more about a hosted PBX system just give us a and speak with one of our experienced customer service experts today.